Stories & Case Studies

Customer stories

See how leading companies streamline workflows, consolidate tools, and bring everyone’s knowledge into one connected workspace.

Remote Logo Featured Story

Remote Built a World-Class IT Help Desk with Orchestrated Notion Custom Agents

“Notion is saving new employees days, if not weeks, of their onboarding to be able to find information and quickly learn from it. With Custom Agents, our IT workflows resolve in seconds.”
Scott Entwistle • Senior Technical Recruiter & IT Lead
90% faster IT triage technology Case Study
Remote Workspace
Industry:
Size:
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How the world's fastest-growing startup stays fast with Notion

“Using the most AI-native tools like Notion is an important competitive advantage for us to stay small while doing a lot.”

Michael Truell
Co-founder & CEO
Daily command center
Technology AI Tools Small (1-99)
Ramp

Ramp runs on Notion: How they built an AI operating system for work

“Notion Custom Agents help our team go beyond doing work with AI to building AI tools that do the work for them.”

Ben Levick
Head of Operations & Internal AI
70% cut in tool costs
Finance Custom Agents Medium (100-999)

The Digital Double: How Baseten Scaled Its Most-Asked Expert

“We built custom agents that mirror our technical leads. Engineers get immediate architectural guidance 24/7 without context switches.”

Tuhin Srivastava
CEO & Co-founder
5-10× questions resolved
Technology AI Engineering Small (1-99)

Clay’s New Default: Workflows That Happen in the Background

“Notion Custom Agents have become teammates that never log off. They triage bugs, draft release notes, and keep customer directories synchronized.”

Kareem Amin
Co-founder & CEO
80+ active custom agents
Technology Automation Small (1-99)
Faire

Eliminating tool fragmentation across design and product

“Notion’s thoughtful design speeds up collaboration and decisions so we can deliver impact to our customers faster.”

Renee Solorzano
Sr. Director of Product Design
3x faster PRD delivery
Technology Product Design Enterprise (1000+)

How Figma’s People Ops team scaled from 200 to 1,500+ on Notion

“Notion’s ease of use is one of its hallmarks. It helps you visually navigate content and remember where something is.”

Marie Szuts
Head of People Ops
Org-wide onboarding hub
Technology People Ops Enterprise (1000+)

How OpenAI turns shared knowledge into faster workflows with Notion

“Notion is the single source of truth for our entire team. What used to take hours of debugging can now be solved in minutes just by asking Notion AI.”

John Allard
Engineering Lead
100% team adoption
Technology AI Research Medium (100-999)

How Vercel Uses Notion to Scale Launches Across the Company

“Developers love Notion because it gets out of the way. The markdown support, code blocks, and keyboard shortcuts feel as native as our code editors.”

Guillermo Rauch
CEO & Founder
35% faster shipping
Technology DevTools Medium (100-999)

Connecting engineering blueprints across global manufacturing plants

“Not only do our streamlined workflows in Notion save us time, they also make it easier to stay up to date on task details and manufacturing progress.”

Taku Wakasugi
Connected Technologies Research
25,000+ connected specs
Manufacturing Global Ops Enterprise (1000+)

How Unspun coordinates humans, agents, and microfactory machines in Notion

“We coordinate hardware specs, apparel robotics, and automated production pipelines directly from connected Notion databases.”

Walden Lam
CEO & Co-founder
100% digital operations
Manufacturing Hardware Small (1-99)

How Little Plains runs a modern agency on Notion

“Notion gives us the flexibility of a bespoke studio tool with the collaborative speed of modern cloud software.”

Alex Martin
Founding Principal & Designer
100% digital projects
Design Agency Small (1-99)

Coordinating global gallery exhibitions and artist archives in Notion

“Notion allows our curatorial and operations teams across New York, London, Paris, and Hong Kong to manage exhibitions from a single shared knowledge base.”

Elena Park
Director of Digital Operations
4 global galleries connected
Design Art Gallery Medium (100-999)
#1
G2 knowledge base for 3 consecutive years
100M+
Users across 50+ countries
50%+
of YC companies build on Notion
62%
of Fortune 100 rely on Notion

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